Via ECDC:
A literature review on effective risk communication for the prevention and control of communicable disease in Europe. Click through to download the report as a PDF. The abstract:
This review brings together the current body of literature on risk communication (focused on communicable diseases) in a concise reference document which can be used to inform the development of evidence-based risk communication strategies and approaches.
The review demonstrates that there is an impressive body of literature on risk communication relevant to the prevention and control of communicable diseases.
This literature is complicated, however, by blurred definitions and overlap between risk communication and crisis communication. It is also widely dispersed across academic disciplines, lacking rigorous empirical evidence to demonstrate effectiveness, challenged by the complex and unpredictable ways that individuals perceive risk and the environmental, social, cultural and linguistic factors through which risk communication is viewed.